REFUNDS / CREDITS
REFUND POLICY DOES NOT APPLY TO WORLD SERIES CHAMPIONSHIP EVENTS.
WORLD SERIES ENTRY FEES AND GATE FEES ARE NON-REFUNDABLE AND NOT ELIGIBLE TO RECEIVE CREDIT. All WORLD SERIES SALES ARE FINAL.
ALL REFUNDS WILL INCUR A $65 ADMINISTRATIVE FEE.*
REFUNDS TYPICALLY TAKE 5-10 BUSINESS DAYS TO FULLY PROCESS, DEPENDING ON THE CREDIT CARD PROCESSOR AND YOUR BANK.
*An administrative fee is deducted from all refunds in order to cover preparation, expenses, administrative work, and upfront costs associated with the tournament.
The administrative fee cannot be waived. In order to avoid the administrative fee, you have the option to credit your account to be applied to a future TSB event.
Credits are only transferrable to TSB Tournaments.
We CAN NOT transfer funds to another tournament provider.
YOU MUST SUBMIT A PAYMENT TO GUARANTEE YOUR SPOT IN A TOURNAMENT
All TSB tournaments are FIRST PAY/FIRST PLAY. Your entry into an event is not complete until you have paid the entry fee and/or gate fee, regardless of whether you have registered for the tournament. Teams that choose to pay later may be moved to the waitlist if other teams register and pay before them.
The division may sell out (and oftentimes does) prior to the payment deadline. The number of available spots in any given division may fluctuate.
Refund / Credit Policy
All tournament entries are complete once the event fee and/or gate fee has been paid.
Teams withdrawing from an event by the end of the day on the SUNDAY prior to the start date of an event, will receive 100% credit.*
Teams withdrawing from an event after SUNDAY, but by 12pm on the MONDAY prior to an event, will receive 50% credit.
Teams withdrawing from an event after 12pm on the MONDAY prior to an event, for any reason, are not eligible for a credit or refund.
Teams in divisions that do not make will receive 100% credit.*
Weather Cancellations :
If an event is cancelled due to weather, teams will be eligible for the following credit:
-0- games started 100% credit*
-1- game started 50% credit*
-2- games started 0% credit*Credit will be applied to your account to be used for a future TSB event.
If requesting a REFUND rather than a credit, there will be a $65 administrative fee deducted from the refund amount.
Effective 01/01/2025, the administrative fee for all TSB events will increase from $50 to $65 per processed refund.
Cancellations due to Force Majeure and Governmental Actions :
Any event that is cancelled due to the closing of a facility as a result of governmental actions promoted by a pandemic, epidemic, act of war, police action or Act of God, will be available for credit but may be delayed by BUSA Events LLC ability to operate.
Credit/debit card processing fees are not refundable or able to be applied as a credit. The processing fee is a convenience fee paid to the credit card processor.